Last Updated: July 2026
SADDAM ANSARI, trading as SELLKNOW.IN, is committed to ensuring your satisfaction with every purchase. Please review the following policy guidelines carefully.
1. Order Cancellation
Table
| Condition | Details |
|---|---|
| Time Window | Within 24 hours of placing the order |
| How to Cancel | Email us at support@sellknow.in or call +91 8340298616 |
| After Shipment | If your order has already been shipped, cancellation is not possible. The standard refund/return policy will apply instead |
2. Returns & Refunds
We want you to be fully satisfied with your purchase. If you are not, you may return the item under the following conditions:
Table
| Condition | Details |
|---|---|
| Return Window | Within 2 days of receiving the item |
| Item Condition | Must be unused, undamaged, and in original packaging with all tags/accessories intact |
| How to Initiate | Contact customer service at +91 8340298616 |
| Refund Method | Original payment method used at the time of purchase |
| Processing Time | Up to 3 business days after we receive and inspect the returned item |
Note: We reserve the right to refuse a refund if the returned item does not meet the above conditions.
3. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item:
- Contact us immediately at support@sellknow.in or +91 8340298616
- Share clear photographs of the damage/defect and the packaging
- We will provide return instructions and arrange either:
- A free replacement of the same item, or
- A full refund (including return shipping costs)
Important: Damage claims must be reported within 24 hours of delivery to be eligible for a replacement or refund.
4. Non-Returnable Items
The following items are not eligible for return or refund unless received damaged or defective:
- Items damaged due to misuse or negligence after delivery
- Items without original packaging or missing accessories
- Any item marked as “Final Sale” or “Non-Returnable” at the time of purchase
5. Return Shipping
Table
| Scenario | Who Pays for Return Shipping |
|---|---|
| Item is damaged/defective/incorrect | We pay — return shipping is free |
| Change of mind / Wrong size ordered | You pay — return shipping costs are borne by the customer |
6. Refund Process
- Once we receive your returned item, our team will inspect it within 24–48 hours.
- If approved, your refund will be initiated to the original payment method.
- Depending on your bank/payment provider, it may take 3–7 business days for the amount to reflect in your account.
- You will receive an email confirmation once the refund is processed.
7. Contact Us
For any questions, cancellations, returns, or refund-related inquiries, please reach out to our customer service team:
SADDAM ANSARI (SELLKNOW.IN)
Email: support@sellknow.in
Phone: +91 8340298616
Website: https://sellknow.in
GSTIN: 27BXGPA4057H1ZM
Thank you for choosing SELLKNOW.IN. We value your trust and are here to assist you with any concerns.